Appexchange inquiries

I’ve noticed an uptick in the number of emails I get daily asking for help with my Appexchanged apps: Householding and Rapid Lead Conversion. When I say uptick, that’s an uptick from 0 a day to 2-3 a day. About 100 people have viewed my Householding app on Appexchange, and about 130 have viewed the Lead Converter.

These things were absolutely critical for me to build for our consulting practice. I couldn’t do my work without them. It’s really cool that Salesforce.com has a way for me to publish them and have folks evaluate and use without any variable costs for me–once I published them, I don’t really have to do much.

And the support burden isn’t a burden, but more of a discussion at this point. Since they’re out there for free, I have no obligation to support folks, which is nice. But if the load continues at the manageable level I will continue to respond to requests for help. We’ll make money on this through volume…

2 Responses to “Appexchange inquiries”

  1. Mark Mangano Says:

    It’s like that old SNL commercial, “Change Bank”

    “If you come to us with a hundred-dollar bill, we’re not going to give you two-thousand nickels unless that meets your particular change needs. We will give you.. the change.. equal to.. the amount of money.. that you want change for!

    People ask us how we make money….. volume!”

  2. Steve Says:

    Word.

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