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We crank through projects here at ONE/Northwest. We’ve done about 20 Salesforce implementations. I tell each client to get a donation of DemandTools from CRM Fusion as it’s a must-have tool for post migration and for long-term maintenance of data quality.

A couple of my clients haven’t gotten their donations in a timely fashion because they forgot to submit the request, or lost some communications along the way. I was surprised how much anxiety this gave me–no DemandTools? What will I do? My clients are now getting access to the software, so my heart rate is returning to normal, but I thought that my reaction was indicative of my reliance on this software as a core piece of the Salesforce.com technology puzzle.

I really don’t know what I would do without DemandTools, and I suspect any implementer or Administrator out there who has used it will agree. It is a phenomenal tool, and on top of that, the CRMFusion folks are great people. Hence their donation of DemandTools to nonprofits who qualify. Bravo!

If you haven’t used DemandTools, go check out some of their videos. Also check out PeopleImport and DupeBlocker, the soon to be released real-time dupe catcher.

This entry was posted on Thursday, March 13th, 2008 at 10:33 am and is filed under CRM, Technology. You can leave a response, or trackback from your own site.