Comments on: Gmail integration coming to Salesforce?

By: Brooks Jordan

Brooks Jordan — Mon, 02 Jun 2008 21:41:50 +0000

>Update: Google Contacts API was launched yesterday.

I also have a client on Google Apps that wants to use it with Salesforce.com. The Gmail integration works great, although as Scott points out in this post, we need the ability to record an activity on the “what” records in addition to the “who” records.

http://snipurl.com/2c48n

Contacts seems to be the weak point for Google Apps in terms of syncing . . . not just with Salesforce.com but in general.

- Gmail can be synced via IMAP with any desktop client (e.g., Apple Mail, Outlook) and mobile device (e.g., Blackberry, iPhone)

- Google Calendar has direct two-way sync with Outlook and mobile devices – http://snipurl.com/2c4ab – as you point out, and one can also use iCal (and even go two way with that using Spanning Sync, etc)

But, what about those contacts?

Now, that the Google Contacts API is available (http://snipurl.com/2c4bx) what do you think the chance is that Salesforce.com is going to sync contacts – high? I’d like to think so.

I tried Appirio’s solution to it (http://snipurl.com/2c4ch) and wasn’t impressed . . .

By: Salesforce and Google Apps – Wondertwin Powers Activate at nonprofitCRM.org

Salesforce and Google Apps – Wondertwin Powers Activate at nonprofitCRM.org — Tue, 08 Apr 2008 08:53:59 +0000

[...] I should speak for myself) have been anticipating for sometime. There have been rumors and teasers for couple months now, but nothing substantive from either company. While this isn’t an [...]

By: Kelly Caldwell

Kelly Caldwell — Thu, 27 Mar 2008 20:13:14 +0000

Alot of this is over my head, I must confess, as I am an accidental techie surfing around for info. on Salesforce…..so perhaps my questions are overly simple, but this thread makes me wonder, if I plan to
use sales force on a laptop out of the office do i want to link up with either Outlook or google apps but not both? I’m thinking my “at work” email might need a supplemental gmail account so I can use web-based email from anywhere…..

By: Thai Brothers Network » Blog Archive » Salesforce to Integrate with Google Apps?

Fri, 14 Mar 2008 12:22:54 +0000

[...] people found references to Google products in Salesforce’s applications: a button to compose a message in Gmail and a button for Google Docs, so the integration is probably in the final stages. “Openness [...]

By: nonprofitCRM.org » NPSF Roundup - March 14

nonprofitCRM.org » NPSF Roundup - March 14 — Fri, 14 Mar 2008 04:49:21 +0000

[...] perhaps this is sf.com’s answer. Steve noticed a couple weeks ago some interesting new things popping up in sf.com that suggested [...]

By: The Inside CRM Blog » Blog Archive - Is the Google-Salesforce Relationship getting cozier?

Tue, 11 Mar 2008 00:52:35 +0000

[...] others have discovered buttons in Salesforce four using Google Docs and composing emails with Gmail. Last June, the two companies signed a deal to include Google [...]

By: Salesforce Google Apps Integration « Ashik’s IT Thoughts

Salesforce Google Apps Integration « Ashik’s IT Thoughts — Mon, 10 Mar 2008 18:30:55 +0000

By: Steve

Steve — Fri, 07 Mar 2008 13:50:05 +0000

It was in Enterprise on the Contact page layout. Scott Hemmeter at arrowpoint found another clue when he noticed that the Appexchage packaging interface asked him if he wanted to require Google Docs be present.

http://sfdc.arrowpointe.com/2008/03/06/google-docs-integration-coming-to-salesforce/

By: Steve

Steve — Fri, 07 Mar 2008 13:47:36 +0000

I’d love a gMail connector, just like the Outlook connector. Lots of my clients use macs, and my latest client is on google apps. They would love thier google apps groupware to be deeply integrated with Salesforce, as would I!

By: Tomasz O

Tomasz O — Fri, 07 Mar 2008 11:42:45 +0000

Hi Steve,
In which Salesforce Edition and Page Layout did you find it on?

By: Darren Louie

Darren Louie — Thu, 06 Mar 2008 23:19:30 +0000

This is really interesting!

Good eyes!

By: Gmail Integration for Salesforce.com? | Warrior Point - Latest News and Tutorials on Salesforce.com, SaaS, and on-demand software

Thu, 06 Mar 2008 21:53:25 +0000

[...] March 6th @ 4:53 pm by Darren Wow, what a great find from gokubi! This is like finding a spy shot of a new BMW in the wild! Apparently there’s an option to [...]

By: Scott Hemmeter

Scott Hemmeter — Thu, 06 Mar 2008 16:54:42 +0000

Good find!

It will be interesting to see if this is “Integration” or just a link to launch a new email in gMail. If Salesforce is listening to this comment thread, please make sure that it works with Google Apps for your Domain and not just regular gMail.

When I think of “Integration”, I imagine something on the gMail side that allows for saving of emails into Salesforce. Although, now that gMail supports IMAP, you can just do that via Outlook.