gokubi.com

It’s very beneficial to whitelist the networks from which Users will regularly access their Salesforce.com database. If you don’t explicitly whitelist their networks, people will have to deal with security tokens when they use tools like DemandTools.

One problem–Users have no idea what an IP address is, much less how to find theirs. So I ask them to go to this URL: http://whatismyip.com It’s pretty self explanatory. It just tells you the public IP you’re coming from.

When the User hits this site, they can then add their IP to the whitelist in Security Controls, and they won’t need their security token to use great software like DemandTools.

This entry was posted on Wednesday, May 7th, 2008 at 7:51 am and is filed under CRM, Technology. You can leave a response, or trackback from your own site.