Roundup of past posts for new readers
I pointed the nonprofits at Dreamforce to my blog, so I thought I’d point to a number of my old posts that might be helpful. You can always search for topics, or just dig through the CRM category as well.
- Handling People, Organizations and Households in Salesforce: Here’s a run down of how I model the basics–people, orgs, and households. Salesforce.com is so flexible that we often do even these things differently!
- Opportunities in a Contact-centric Salesforce database: If you’re going to model things the way I do, with people as Contacts, how best to use Opportunities?
- Opportunity Teams: Get creative with Contact Roles on Opportunities.
- Ensuring CRM Data Quality with DemandTools: It’s all for naught if your data is lousy. DemandTools makes having high-quality data a real possibility.
- Get those Salesforce Hyperlinks under control with Firefox: Firefox is a great browser. It’s better than IE, especially for use with Salesforce.com. Here’s a simple tip that will help you use it better.
Hope these are helpful to my new readers!
