Salesforce.com Wish List
Salesforce.com blogging luminary Scott Hemmeter has a Wish List category over at his Perspectives on Salesforce blog. I heartily second just about all the things on his wish list. I wanted to add a couple of my own.
- Give the API to all Salesforce.com customers. Don’t reserve it for people who pay for Enterprise and Unlimited. Some of the smartest people in the world work at small companies that won’t purchase the Enterprise level. Let’s try to leverage their great ideas by getting them cooking on the API.
- Let us add custom fields to standard junction objects like CampaignMember and Partner. If I can add some fields to the CampaignMember object, all of the sudden Campaigns could be the heart of an online event registration system. Think about it. Parter could sure use a Start Date and End Date, no?
- Allow us to build more complex reports than we can now. I’d like directional joins, and the ability to combine different reports to get a resulting report set (or Campaign.) Let us save these complex report collections so we don’t have to build them each time.
- I want to second Scott’s call for a robust B2C functionality, and extending the Sharing and permission model down to the Contact level. We do a lot of work directly with Individuals, so this would be incredible.
May 8th, 2006 at 10:17 am
These are good ideas, if you like to wait for them to implement. The API will not be available except if you pay the money i think. Also, maybe try other companies that do this such as Netsuite, Salesboom.com or RightNow
May 8th, 2006 at 3:57 pm
No matter how good we have it, we always ask for more!
May 10th, 2006 at 9:39 am
re. “Allow us to build more complex reports than we can now”
I would like Dashboards with parameters; eg. I would build a whole dashboard of reports, all configured for parameter = account name; then I would be able to display that dashboard for any given account name, selected manually at visualisation time.
This could be used to build a unique customer support dashboard, which could be used to display results for the whole company, for a given market/country, of for a given customer.
May 10th, 2006 at 7:46 pm
That’s a cool idea Rup!
May 12th, 2006 at 6:01 pm
[...] I echo Gokubi’s recommendation for the ability to configure the Partners object. It would be great to be able to add additional information regarding the relationship between 2 accounts. [...]